Private, Practical Ai for Complex Use Cases

Transform Your Operational Processes with Ai Experts

Deploy Ai safely and effectively while keeping your data private and secure.

Book a Discovery Call See How We Work
4 week
Pilot Delivery
60%
Cost Saving
73%
Productivity Gain
AI Chatbot Interface

Ai is moving fast - but your business has real constraints

You know LLMs can boost customer service, improve team performance, and unlock insights. But off-the-shelf tools aren't built for your world:

Data Sovereignty

Cloud-based Ai services often send data to third parties - unacceptable for sensitive or regulated information. We build solutions where data stays in your control, on your terms.

Operational Complexity

Your services, workflows, and compliance needs are too complex for generic AI tools. You need systems that adapt to your business, not the other way around.

Brand Integrity

Off-the-shelf Ai can go off-script. We design assistants that reflect your tone, values, and escalation policies - so you stay in control of every interaction.

Capability Gaps

Most organisations don't have in-house Ai teams. That's where we come in - designing, deploying, and managing Ai solutions without adding headcount.

Practical Ai for Business

We design and deliver secure, tailored Ai systems that fit your organisation's real-world needs and constraints.

AI Support Chatbot Solution

Private Deployment

We offer full flexibility in how your Ai solution is hosted - on your infrastructure, in a secure private cloud, or on trusted hardware - keeping your data protected at all times.

Domain-Tuned Agents

Our assistants are trained on your business logic, services, and tone of voice. This ensures they deliver consistent, useful responses that align with your workflows and brand.

Compliance Focused

We build systems with safety and accountability in mind, using clear escalation paths, audit-friendly logging, and constraints tailored to your industry and risk profile..

Fast Delivery

We combine deep technical knowledge with agile delivery methods, taking you from first workshop to working prototype in just a few weeks - without cutting corners.

Designed to Fit

Every solution is built to match your infrastructure, internal policies, and team capabilities, making it easy to adopt, use, and scale without extra overhead.

Why It Works for You

Real impact, practical value, and a clear path from first pilot to full deployment:

Built for Impact

Our Ai solutions are designed to handle the complexity of real operations, delivering meaningful automation and insight where generic tools fall short.

Cost-Efficient by Design

We use open-source models and private deployment options to keep costs down while maintaining full control and performance.

Scales with Success

Start with a focused pilot and expand over time. Our modular approach means you only invest more when the value is proven.

Simple to Adopt

We manage the technical complexity, so you can focus on outcomes. No in-house Ai team or deep technical expertise required.

Our Implementation Process

Once your pilot is approved, here's how we bring it to life:

1

Discovery & Scoping

By building a clear picture of your objectives and operating context, we refine our proposed solution to ensure it's realistic, robust, and aligned with your internal systems, constraints, and goals.

2

Design & Build

We develop a tailored Ai solution based on your specific processes, content, and requirements. This includes data preparation, model configuration, logic design, and user experience - built to fit how your organisation works.

3

Deploy Securely

We deliver the full system in your preferred environment - whether cloud, private cloud, or on-premises - with a strong focus on data protection, security, and internal ownership.

4

Iterate or Scale

After launch, we support real-world testing, feedback, and iteration. You can expand functionality, roll out more widely, or take full control with handover and training options.

What Our Clients Say

What our clients say about transforming workflows, support, and service with custom-built AI solutions:

"

"AiGain delivered a smart, reliable support assistant for our WooSage platform that now handles the majority of technical support queries with speed and consistency. The chatbot was built to understand the specifics of our WooCommerce and Sage integration, and it's significantly reduced the pressure on our internal support team."

"Off the back of that success, we've since developed a commercial relationship with AiGain to offer their assistants as part of our wider portfolio. That's how confident we are in the product - and the partnership."


Sarah Thompson

Scott Brant

Director, Vizulate

85%
Query Automation
2wk
Implementation
"

"Working with AiGain has transformed how we handle customer enquiries. Within weeks, we saw Customer Satisfaction rise from 80% to 93%, and unanswered queries dropped to zero. The AI assistant now resolves most incoming requests instantly - average response time has gone from 56 seconds to just 6."

"Crucially, we've been able to remove the need for manual office cover during core hours, freeing up staff for higher-value work. AiGain's team also built in continuous feedback loops to enrich the knowledge base, ensuring the system keeps improving."

James Wilson

Steve Turner

Operations Manager, Emovis (an Abertis Company)

93%
CSAT
8wk
Implementation

Ready to see what practical AI could do for your organisation?

Book a no-pressure discovery call to explore what's possible for your team.

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Pilot Performance Guarantee: If our pilot doesn't meet the agreed success criteria, you pay nothing.

Frequently Asked Questions

Get answers to common questions about our services:

How do you ensure Ai compliance with global and local data privacy laws (e.g., GDPR, HIPAA)?
We design every solution with privacy and compliance at the forefront. Our workflows are aligned with global regulations such as GDPR and sector-specific mandates. We work with your legal and compliance teams from day one to ensure every solution is both technically sound and policy-compliant.
What are your mechanisms for ensuring data sovereignty and on-premise or region-specific deployments?
We offer flexible deployment models - cloud, hybrid, or fully on-premise - depending on your data residency and control requirements. Where needed, we build entirely behind your firewall or in your region-specific infrastructure, ensuring your data never leaves your control.
Can your Ai systems integrate with our existing enterprise stack (e.g., Microsoft, Jira)?
Yes. Our solutions are designed to integrate with your existing infrastructure via standard APIs, connectors, or custom middleware. We've successfully delivered Ai alongside ERPs, CRMs, and other legacy systems without disrupting ongoing operations.
What types of models or technologies do you use, and can we choose or customise them?
We are platform-agnostic and draw on a range of technologies, including open-source and commercial models. Customisation is at the heart of our approach - each solution is tailored to your use case, data sensitivity, and performance goals.
How do you measure success or ROI of Ai solutions, particularly in operations-heavy contexts?
We define success collaboratively before the project starts. Whether it's efficiency, cost saving, accuracy, or user satisfaction, we benchmark and report against clear metrics so value is visible and measurable.
What support is offered for deployment within hybrid or private cloud infrastructures?
We support containerised and virtualised deployments suitable for private, hybrid, or air-gapped environments. Our engineers work closely with your IT teams to ensure security, scalability, and reliability across your chosen infrastructure.
How do you manage model auditability and explainability in regulated environments?
We use interpretable AI components where required, and provide documentation, model metadata, and decision traceability. Our systems can be audited both technically and procedurally, offering transparency suitable for regulated environments.
Do you offer a sandbox or pilot phase before a full-scale deployment?
Yes. We encourage a pilot or proof-of-value phase where you can validate outcomes in a low-risk environment before committing to wider rollout.
Who owns the intellectual property (IP) of the custom Ai models and code delivered?
In most cases, you retain full IP ownership of custom models and code. Where third-party components are used, we ensure licence clarity. We're transparent about what's yours from day one.
What kind of internal capabilities do we need to sustain the solution post-deployment?
We build systems with your internal capacity in mind. Whether you're early in your Ai journey or already maturing, we offer everything from full management to handover with training. No large internal team required.